If you’re not 100% happy, return unworn items in their original condition within 14 days. We’ll refund the product cost (excluding original postage) or exchange—your choice.

Email us at info@sockstall.com with your order number and we’ll send you the return address and instructions. We recommend using a tracked, insured service, unfortunately, we can’t cover items lost in transit.

Once we receive and inspect your return, refunds are issued within 2 working days. Your bank may take 24–48 hours to show the credit.

Exchanges ship within 3 working days of processing. Allow up to 7 days total for delivery.

If you simply change your mind, return postage is on you. For faulty items, we refund both the original shipping and your return cost.

UK standard shipping is £3.50 (free on orders over £30). International rates vary—you’ll see the exact cost at checkout.

We dispatch orders within 1–2 working days.

• UK: 1–3 working days
• Europe: 3–7 working days
• Rest of world: 7–14 working days

Yes, once your order ships, you’ll get a confirmation email with a tracking link.

All major cards via PayPal: Mastercard, Visa, Amex, Maestro, Visa Debit, Delta, Electron—and PayPal balances.

Yes. We use industry-standard SSL encryption and fraud detection on
every transaction.

Absolutely, every pair comes directly from our verified brand partners.

Our selection moves fast. If something’s gone, email us at info@sockstall.com and we’ll let you know if or when it’s returning.

If you need extra details on materials, fit, or care, drop us a line at info@sockstall.com.

You’ll receive an order confirmation email right away, then a shipping confirmation with tracking once it’s on its way.

If it hasn’t shipped, we can update or cancel it, email us ASAP. Once it’s dispatched, you can return it under our standard returns policy.

Email info@sockstall.com with your order number and details. We’ll sort it out quickly.