Privacy Policy

Introduction:

Thank you for visiting www.sockstall.com:

Operated by the Sock Stall Team serving customers in the United Kingdom and Ireland.

Your privacy matters deeply to us. This policy explains what personal information we collect, why we collect it, how we protect it under UK and Irish data protection laws, and how we use it to serve you. By browsing or making a purchase you agree to the terms below and our companion Terms of Service.

Information We Collect We gather only what we need to personalize your experience and provide our services. This may include

• Identifiers such as your name, email address, billing and shipping address and phone number • Transaction details including products ordered, payment method and order value • Technical data like IP address, browser type, operating system and device identifiers • Preferences and interests you share via surveys, product reviews or account settings • Marketing responses and consent choices you make when subscribing to newsletters

Legal Basis for Processing Under UK and EU privacy laws (including the UK GDPR and Data Protection Act 2018 and where applicable the EU GDPR), we rely on one or more of the following lawful bases

• Performance of a contract when you place or fulfill an order • Compliance with legal obligations such as tax or financial recordkeeping • Legitimate interests such as fraud prevention security monitoring or improving our site performance • Your consent when you opt in to receive marketing materials

How We Use Your Information Your personal data powers the services you request. Common uses include

• Fulfilling orders processing payments and arranging shipment • Sending order confirmations account updates and customer service messages • Personalizing product recommendations offers and site layout • Delivering marketing emails where you have consented • Conducting analytics to understand customer behavior and improve our offerings

Data Sharing and Third Parties We never sell your information. We may share with trusted partners who help deliver our services such as

• Shopify for e-commerce hosting and payment processing • Email service providers for newsletters and promotions • Logistics companies for order fulfillment and delivery • Analytics platforms for site performance insights

Each partner must adhere to strict data security standards and may act only on our instructions.

International Data Transfers Your information may be stored on servers located inside or outside the United Kingdom. Any transfers outside the UK or EU are protected by Standard Contractual Clauses approved by the UK Information Commissioner or by an adequacy decision where available.
Cookies and Tracking We use cookies and similar technologies to recognize you on return visits ensure site security and tailor your shopping experience. You may control cookie settings via your browser or our cookie banner. Detailed cookie categories and retention times are in our Cookie Policy page.
Data Retention We retain order and payment records for up to seven years to comply with tax and accounting rules. Website analytics logs are anonymized or deleted after 90 days. Marketing consent and preferences are stored until you withdraw them.
Your Privacy Rights Depending on your jurisdiction you may have rights to

• Access a copy of the personal data we hold about you • Correct or update any inaccuracies • Request deletion or restriction of processing • Object to marketing communications • Obtain a portable copy of your data in a structured format • Lodge a complaint with the UK Information Commissioner’s Office (ICO) (https://ico.org.uk)

To exercise any right simply email info@sockstall.com or write to Data Protection Officer Sock Stall Team 123 Example Street London WC2N 5DU.

Security Measures We implement industry standard safeguards including SSL encryption firewalls access controls and regular security audits to protect your data against unauthorized access alteration or disclosure.
Changes to This Policy We may update this policy periodically to reflect changes in our practices or applicable laws. We will post the revised version with a new revision date at the top. Continued use of the site constitutes acceptance of any changes.

Effective Date July 11, 2025 Revision 1.0